Hard Rock
Hard Rock
Hard Rock
$ 1,000 bonus
50 free spins
  • Good on Desktop and Mobile devices
  • Best slots
  • Live slots
Rating: 4.8 / 5

Hard Rock Casino Review

The Hard Rock online casino remains one of the most famous names in the world. They have acted quickly to jump into the relatively young online gaming market in the US. Now, hundreds of thousands of players login to Hard Rock’s online platform every day.

They’re present in a variety of states where online casinos are legal, including Pennsylvania and New Jersey. Let’s take a look at what they have to offer.

Hard Rock Welcome Bonus – Claim a $1,000 Welcome Bonus

Hard Rock Casino online makes no distinction between different states. That means if you reside in New Jersey you’ll gain access to the same welcome bonuses and promotions as someone in Pennsylvania.

This is convenient and means nobody misses out based on where they happen to live. Take a look at the ‘Promotions’ page on the website for full details on all current welcome bonuses.

Welcome Bonus #1

The big welcome bonus available to players is a $1,000 first deposit bonus. All first cash deposits are matched by Hard Rock at a 100% rate. So, if you only deposit $400 when you create an account, you’ll receive just $400 in bonus funds.

It’s always best to deposit $1,000 to take full advantage of the bonus. All bonus funds have a 20x wagering requirement attached. Unfortunately, this is quite high and means you would need to wager $40,000 to claim $1,000 in bonus money.

That’s because the 20x wagering requirement on this welcome bonus also applies to the initial deposit.

Welcome Bonus #2

New players will also receive 50 free spins over five days. You’ll get 10 free spins per day allocated to a different slots game.

Two of the slots you’ll receive spins for are the Jimi Hendrix slot and the ever-popular Divine Fortune.

Unlike with the first deposit bonus, play with the Hard Rock Casino’s online free spins and you’ll only need to wager any winnings once over.

Hard Rock Casino Offers – Get 10% Cashback on Live Slots Losses on Monday

Hard Rock offers a number of ongoing promotions to encourage players to login again and again. It has to be said, though, that these ongoing offers aren’t as valuable as those found in other legal online casinos in New Jersey and beyond.

Promotions Currently Available at Hard Rock Casino

The majority of ongoing promotions at Hard Rock Casino online are mainly dedicated to encouraging players to try out different slots games.

Players always have a good reason to check out the latest offers on the Hard Rock promotions page, though, as the casino changes things up on a regular basis.

Offer #1 – Get 10% Cashback on Live Slots Every Monday

Live slots are a brand new feature at many casinos. These are physical machines that can only be played from a smartphone, tablet, or laptop. That means you can play physical machines in Hard Rock’s Atlantic City casino no matter where you are.

To promote their live slots machines, they’re offering $100 cashback every Monday. All you have to do is opt-in, make a deposit of at least $50, and play any live slots game on Monday.

Losses are credited at a 10% rate up to a maximum of $100.

Offer #2 – Bring Your Friends for $10 Bonus Cash

Hard Rock’s refer a friend program allows players to receive $10 in bonus cash for every friend who creates an account.

Your friend must deposit and play at least $20 first. They’ll receive $10 in bonus cash and you will too. However, a 20x wagering requirement is attached.

Compared to other casinos, the value in using the refer a friend program is small. There are other casinos offering far bigger bonuses and far lower wagering requirements on their refer a friend programs.

Hard Rock Casino VIP Program

A VIP program is available for players at the online Hard Rock Casino. It’s based on the original Vegas program called Backstage Pass. There are four tiers players can be placed into. Although each state has a different name for its loyalty program, the prizes and amount of value to players are exactly the same.

Online play can be traded in for prizes like: hotel stays, restaurant meals, spa visits, and more. The later tiers also offer bonus multipliers, which can be great value if you get them.

It’s best to play slots if you want to gain points at the fastest rate. Table games only award points at an 80% rate, when compared to slots.

Due to the types of rewards on offer, it’s usually only worth dedicating yourself to the VIP program if you want to visit the brick-and-mortar Hard Rock Casino in Atlantic City, New Jersey.

Games Collection

The Hard Rock Online Casino offers around 400 different games. This puts it among the average when it comes to online casinos in the US. The casino is adding games at a fast rate, though, so expect it to have a huge catalogue as time goes on.

Slots

Most of Hard Rock’s catalogue is made up of slots. They place a big emphasis on their slots games. As you would expect, a considerable number of slots are music-themed to fit in with their brand.

You’ll find a number of exciting slots games at Hard Rock, including the unique Gong Xi Fa Cai slot produced by IGT. They also have jackpot slots, such as Divine Fortune, which regularly spits out six-figure jackpots. Other mega jackpot slots include Cleopatra and Siberian Storm.

A new addition to Hard Rock is the live slots selection of games. These are physical machines located in Atlantic City and can be controlled online. Essentially, they’re the same as any other slots game, but they’re a cool gimmick, nonetheless.

Table Games

Hard Rock is seriously lacking when it comes to their selection of table games. Players will discover just a few variations of roulette and blackjack. You won’t even find the classic (and lucrative) game of French roulette.

There are also no craps games, online poker games, or even any non-live dealer baccarat games.

In short, fans of table games should look for another online casino.

Other

Video poker can be found at Hard Rock’s online casino, but there are just five versions of the game, such as Game King Jacks or Better. Players of Deuces Wild will be extremely disappointed to find this common video poker variant isn’t available to play.

For players who’re lacking time, instant win games are available. These are a crossover between slots and scratch cards. Check out games like Medusa and Color Cubes to find out what they’re all about.

Live Casino Tables

Hard Rock Casino may be primarily known for its slots games. However, its live dealer games remain some of the most popular gaming options in the whole casino. It should come as no surprise because Hard Rock was one of the first casinos in the US to offer live dealer tables.

They have teamed with Evolution Gaming to provide live tables between the hours of 11am and 3am EST.

You’ll find popular live dealer games like:

  • Blackjack
  • Roulette
  • Baccarat
  • Three card poker
  • Evolution exclusive’s Ultimate Texas Hold’em

Withdraw & Deposit

Before creating an account with any casino, check to make sure your favorite USA online casino has your preferred payment method available. Not every casino has exactly the same banking options available to its players.

Banking with Hard Rock Casino

Each casino must process all transactions in USD. The minimum deposit and withdrawal are set at a suitably low $10.

The fastest way to get your money onto the platform is to use your credit/debit card or an e-check. Neteller and PayPal are two popular e-wallets that can be used on the casino. It should take just a few minutes for the funds to appear in your account.

There are other, slower payment options available. You may decide to opt for online bank transfers, 7-Eleven PayNearMe, a Play+ prepaid card, and more.

Payment Methods

The most common payment methods found in the majority of online casinos in the US are available at Hard Rock. There are some notable omissions, such as Skrill, but the majority of players should be happy with what’s on offer.

Here are the main payment methods available:

  • Credit/debit cards
  • PayPal
  • Neteller
  • 7-Eleven PayNearMe
  • Cash at the Hard Rock Casino in Atlantic City, NJ
  • E-check
  • Play+ prepaid card
  • Online bank transfer

Most Hard Rock players report that they haven’t experienced any issues with getting money into or out of their accounts. Overall, this casino offers a frictionless banking process.

Games Providers

Hard Rock’s catalogue of games is drafted in from some of the biggest games providers in the industry. The majority of slots games come from Playtech, IGT, and NetEnt, which are known for their cutting-edge graphics and features.

Their live tables are powered by Evolution Gaming. This has given them access to the exclusive live dealer game Ultimate Texas Hold’em. Game King are responsible for their video poker terminals.

Site Features and User Experience

The Hard Rock Casino online platform is provided by the Gaming Innovation Group. The Gaming Innovation Group is known for its fast and smooth transitions between pages and games. That can be seen here as there’s no waiting time when navigating the platform.

It’s also enabled Hard Rock to add in a colorful music theme, together with some unique features of their own, such as the Wheel of Rock.

At its heart, this is still a simple casino client that anyone can use. It couldn’t be easier to find your favorite games or manage your account’s settings.

Furthermore, it’s completely compatible with all major browsers, including Firefox, Chrome, and Safari.

Mobile Casino App

The Hard Rock Casino mobile app offers a rich playing experience on any device. Available via both iOS and Android, the mobile app offers an enjoyable, easy-on-the-eye casino with no ongoing bugs.

Although there are fewer games to be found on the app, there are still hundreds of games available to mobile players. Some of the options you can take advantage of include progressive jackpot slots and live dealer tables.

It couldn’t be easier to jump into your favorite game or manage your account wherever you happen to be.

Customer Support

If you’re experiencing issues with Hard Rock Casino, there are a number of ways in which you can contact them. You’ll discover that their customer service agents are highly responsive and proficient at what they do.

How to Contact Hard Rock Casino

Looking to contact Hard Rock Casino right now? The simplest way to do that is through their live chat service.

Just click on the icon in the corner of every page and a window will appear. It usually takes no more than a couple of minutes to be connected to a customer rep. This customer service feature is available 24/7, which makes Hard Rock stand out from other casinos.

If you would rather email them, you can send them a message at [email protected] Make sure you include your account number and expect to wait around 24 hours for a reply.

For more serious issues, or if you just want to speak to someone directly, simply call them on 609-449-6280 or 877-825-7777 between 6am and 3am EST.

Registration with Hard Rock Casino

Hard Rock Casino endeavors to make the registration process as simple as possible. Click on the main registration button on the site and enter your personal details on the page that follows.

You’ll need to include information like your address and the last four digits of your Social Security number. Ensure there are no mistakes as this could cause problems with verifying your identity later on.

After filling out all the forms required, you’ll receive a confirmation email. Click on the link inside and your account will be good to go.

The final step in creating an account with Hard Rock comes later when you attempt to make your first withdrawal. You’ll be required to confirm your identity by sending then a high-quality picture of a piece of photo ID. This can include your passport or your driving license.

Hard Rock tends to confirm or reject images within 72 hours. Don’t worry, you only need to carry out this process once.

Responsible Gambling

Hard Rock as a brand is committed to responsible gambling. That’s why they’ve included a responsible gambling section on their website, as well as a number of tools players can use to regulate their play.

You can set betting limits and deposit limits from your account’s settings. Once these limits have been exceeded, you’ll need to wait for them to refresh to continue playing.

They also include self-exclusion, which is a voluntary suspension of your account. The idea behind it is to allow people to take a forced break from the platform. These orders are typically around 12 months and you won’t be able to lift the suspension for any reason before it’s elapsed.

How to Delete an Account with Hard Rock Casino

Hard Rock Casino is required by law to delete your account if you want to leave the platform permanently. As part of their commitment to responsible gambling, they have made it as easy as possible for players who want to to delete their accounts.

It isn’t necessary to supply a reason as to why you want to leave the platform. Just contact a customer service rep and make it clear that you wish to delete your account. They’ll usually delete your account within 24 hours, as long as all remaining funds have been removed.

Deleting your account is a permanent step and you won’t be able to retrieve your account if you choose to return at a later point in time, though.

Security, Privacy, and Fair Play Guaranteed

Playing with Hard Rock is perfectly safe. They operate using an extremely high level of encryption, which is on par with major financial institutions. Your information is secured when you enter it into the platform.

You can find out about how Hard Rock handles any and all data you provide to them. They have a comprehensive privacy policy with details on how they’ll use your data.

Fair play is also guaranteed to all Hard Rock players. The online casino undergoes regular independent audits to ensure that they’re conforming with the rules and giving players a fair game.

Players are also able to see the payout rates for all games on the site.

For more information, find the relevant policies on the Hard Rock website.

Hard Rock Casino: Our Conclusion

Although the welcome bonuses and ongoing promotions leave a lot to be desired, Hard Rock Casino is a solid online casino platform.

They offer an impressive gaming experience on both desktop and mobile, with some of the best slots games in the business. It’s innovative and the addition of live slots is a big boost to players.

Hard Rock’s strong customer service offering, and the simplicity of its platform makes this an online casino worth trying out.

 


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